This Cookies Policy explains what cookies are, how Aspire Wellness uses them on our website, the types of cookies we use, and how you can manage your cookie preferences. By continuing to use our website, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners information about how their site is being used.
Cookies are not harmful and do not contain viruses or personal information like your name or payment details. They simply help websites remember your preferences and understand how visitors interact with the site.
2. How We Use Cookies
Aspire Wellness uses cookies on our website for the following purposes:
- Essential functionality: To ensure the website operates correctly and provide core features such as navigation, secure login areas, and shopping cart functionality
- Remembering preferences: To remember your settings and preferences such as language or display options
- Analytics and performance: To understand how visitors use our website, which pages are most popular, and to identify areas for improvement
- Marketing: To help us deliver relevant content and measure the effectiveness of our marketing campaigns
3. Types of Cookies
Cookies can be categorised in several ways:
By Duration
- Session cookies: Temporary cookies that are deleted when you close your browser. They help the website function during your visit.
- Persistent cookies: These remain on your device for a set period (or until you delete them). They remember your preferences for future visits.
By Origin
- First-party cookies: Set by the Aspire Wellness website directly.
- Third-party cookies: Set by external services we use (e.g., Google Analytics, social media platforms).
By Purpose
- Strictly Necessary: Required for the website to function. Cannot be disabled.
- Functional: Enable enhanced functionality and personalisation.
- Analytics: Help us understand how visitors use the website.
- Marketing: Used to deliver relevant advertising and track campaigns.
4. Specific Cookies We Use
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| wordpress_logged_in_* | Identifies logged-in users | Essential | Session |
| wp_woocommerce_session_* | Manages shopping cart session | Essential | 2 days |
| woocommerce_cart_hash | Stores cart data for checkout | Essential | Session |
| woocommerce_items_in_cart | Checks if items are in cart | Essential | Session |
| _ga / _gid | Google Analytics tracking | Analytics | 2 years / 24 hours |
| _gat | Google Analytics rate limiting | Analytics | 1 minute |
| _fbp | Facebook pixel tracking | Marketing | 3 months |
| cookie_consent | Stores your cookie preferences | Essential | 1 year |
5. Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance your experience:
- Google Analytics: Helps us understand website usage and visitor behaviour. Google's privacy policy governs their data collection.
- Google Maps: Used on our contact page to display our clinic location. Google may set cookies when the map is loaded.
- Facebook/Meta Pixel: Helps measure the effectiveness of our social media advertising campaigns.
- YouTube: When we embed YouTube videos on our site, YouTube may set cookies on your device.
We do not control third-party cookies and recommend reviewing the privacy policies of these third-party services for more information about their cookie practices.
6. Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device and delete them individually or in bulk
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note: Blocking or deleting certain cookies may affect the functionality of our website. For example, you may not be able to use the shopping cart or online booking features if essential cookies are disabled.
Opt-Out Links
You can opt out of specific third-party tracking:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Facebook: Adjust your ad preferences in your Facebook account settings
7. Cookie Consent
When you first visit our website, you will be presented with a cookie consent notice. You can choose to:
- Accept all cookies: Allow all categories of cookies to be set
- Accept essential only: Only allow cookies that are strictly necessary for the website to function
- Customise: Choose which categories of cookies you wish to allow
Your cookie preferences are stored in a cookie on your device and will be remembered for future visits. You can change your preferences at any time by clearing your browser cookies and revisiting our site, or through our cookie settings panel.
8. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
